“
ChangeBEAT were a natural choice. Their approach ensured success.”
Logica
Who murdered sales enablement?
ChangeBEAT has discovered a crime that is draining
the bank balances of technology companies and impoverishing their
employees. Here are the case notes, from a recent
IDC study, so you can
be the judge
- According to their customers 32.5% of deals
are lost because of factors within the sales professionals' control.
- 80% of all materials produced by HQ for use by
sales professionals are never actually used.
- 75% of what sales professionals do use is
manually redeveloped from material shared informally with peers.
- 22 hours per week are spent by sales
professionals looking for sales collateral, customer information or
creating new presentations and documents.
- 80% of material produced internally is
technology or product focused.
According to Forrester, technology companies spend, on average, a
staggering $135,000 per sales professional on uncoordinated sales
enablement activities across product and field marketing, sales,
training and HR!
But despite this huge investment, sales
professionals still struggle to climb the value chain, and be relevant
to customers who are not interested in offerings, but just want value,
on a plate.
So who are the suspects? Is it the CEO, in the board
room, with the other priorities? Or the CFO, in the budget meeting, with
the departmental blinkers? Or the product marketing manager, in the
silo, with the product map? Or the marcomms professional, on the
website, with the features list? Or the training manager, on the WebEx,
with the PowerPoints?
Who killed sales enablement? All the
suspects swear on oath that they are not to blame. They accuse the sales
force, in the field, with the lazy attitude.
But when the sales
people take the stand they say “We don't think our value
propositions are clear or customer focused. We can seldom find the
information we need to interest our customers’ executives. And please
don't send us any more emails or make us go on any more Webinars. They
don't address our customers’ business issues and are a waste of time.”
But ChangeBEAT is on the case. Using our forensic skills,
best practice tools and testimony from expert witnesses, we have
deconstructed the scene of the crime, we know the culprits and we have a
rehabilitation programme!
If you want to find out who murdered
sales enablement, and how to pick up the very, very large reward for
resurrecting it, we will be happy to share our analysis with you.
Technology companies spend $135,000 pa on failed sales enablement.
Customers just want value... on a plate.