"Directly relevant material beautifully facilitated."
IT supplier
Customised training workshops
ChangeBEAT delivers training, but always as the means to an end: to
improve the performance of your business.
Much of our training is provided as an integral part of a change programme, but
also to address specific requirements. We usually recommend tailoring our
material to make best use of your time by making it very relevant to your people
and their jobs, and to ensure they can take immediate action as a result of what
they learn.
Our trainers have all been there, and done it, in senior roles in the field, and
so are well able to win the respect of even the most experienced people.
ChangeBEAT has delivered over five thousand delegate training days to
help transform and change businesses in over seventy cities in five continents.
Some of our success stories are detailed below.
• A global technology solution company was seeking to leverage technical talent,
increase services revenues and reduce the cost of sale. They recognised that
their key people would need rapidly to absorb new skills if they were to be
immediately successful in a "solutions selling" world. ChangeBEAT
provided a skills and process training programme rapidly to equip the field
operatives for success. The programme included consultative selling skills,
commercial skills and the implementation of a new, technical solutions process
which focused on the business impact of the customer's solutions. Around 600
delegates from all around the world attended the workshops which were held in
four locations in Europe and across the United States.
• A global services company recognised that in order to grow their market share
in tough market conditions they needed to become more competitive. It was no
longer enough to sell just products as their customers were demanding complete
solutions. In order to improve the way it engaged with its customers
ChangeBEAT worked closely with the customer to deliver a consultative
selling programme. A series of two-day workshops was successfully delivered to
over 200 delegates in the United States with the result that the amount of
services business sold was significantly increased.
• A data storage company wanted to improve its solutions sales capability.
ChangeBEAT worked closely with them to explain the specific differences
between their traditional "product sales" and solutions approach. ChangeBEAT
designed a two-day workshop which enabled delegates to work through a real case
study enabling delegates to analyse and practise the key phases of the solutions
sale, and exemplify the ways in which the approach differs. A memorable event
was created for the customer which was rolled out around the world.
We customise our training to maximise the impact