"Directly relevant material beautifully facilitated."
Customised training workshops
ChangeBEAT delivers training, but always as the means to an end: to improve the performance of your business.
Much of our training is provided as an integral part of a change programme, but also to address specific requirements. We usually recommend tailoring our material to make best use of your time by making it very relevant to your people and their jobs, and to ensure they can take immediate action as a result of what they learn.
Our trainers have all been there, and done it, in senior roles in the field, and so are well able to win the respect of even the most experienced people. ChangeBEAT has delivered over five thousand delegate training days to help transform and change businesses in over seventy cities in five continents. Some of our success stories are detailed below.
A global technology solution company was seeking to leverage technical talent, increase services revenues and reduce the cost of sale. They recognised that their key people would need rapidly to absorb new skills if they were to be immediately successful in a "solutions selling" world. ChangeBEAT provided a skills and process training programme rapidly to equip the field operatives for success. The programme included consultative selling skills, commercial skills and the implementation of a new, technical solutions process which focused on the business impact of the customer's solutions. Around 600 delegates from all around the world attended the workshops which were held in four locations in Europe and across the United States
A global services company recognised that in order to grow their market share in tough market conditions they needed to become more competitive. It was no longer enough to sell just products as their customers were demanding complete solutions. In order to improve the way it engaged with its customers ChangeBEAT worked closely with the customer to deliver a consultative selling programme. A series of two-day workshops was successfully delivered to over 200 delegates in the United States with the result that the amount of services business sold was significantly increased.
A data storage company wanted to improve its solutions sales capability. ChangeBEAT worked closely with them to explain the specific differences between their traditional "product sales" and solutions approach. ChangeBEAT designed a two-day workshop which enabled delegates to work through a real case study enabling delegates to analyse and practise the key phases of the solutions sale, and exemplify the ways in which the approach differs. A memorable event was created for the customer which was rolled out around the world.