“Our company has grown very significantly in recent years, and deal sizes have grown by an order of magnitude. We recognised the need to implement more rigorous bid management processes to ensure we proactively managed risk, delivered efficiently and kept our customers happy.
ChangeBEAT were the obvious choice to help us as they brought ExecKIT, their library of best practice, as well as genuine industry expertise. As a result we have seen a substantial “tightening up” of our bid management and improvement in our delivery productivity.” Portrait Software
“The Sales Toolkit has proved to be a valuable tool purely because it makes my life easier. On a customer site I just printed off a document (it made me look professional as I responded so quickly!!). The process is easy to follow, I have shown it to a number of the account team and it puts some structure and consistency to our work.” EMC Professional Services (UK)
“Well structured, stimulating, interactive and enjoyable. Don’t change a winning formula!” Consyse
“After meeting ChangeBEAT at an industry seminar we asked them to work with us to formulate our marketing plan. ChangeBEAT held a series of workshop sessions with senior management to help and guide us in analysing the market, identifying a desirable niche and developing the appropriate marketing strategy and sales proposition. The sessions were intense and forced us to be honest about our good, as well as our bad, points. We would not have done this without ChangeBEAT.” Cyberscience Corporation
“ChangeBEAT did an outstanding job. I was really impressed by the quantity, the quality and the passion of the work they did. They exceeded any expectations I could have had.” Solutions Supplier
“By proactively engaging with the teams in the field, we were able to implement the right organisation using the right methods to enable us to be successful.” HDS EMEA
“I thoroughly enjoyed ChangeBEAT’s ‘Selling and Understanding Assessments’ workshop. It was an excellent day of training - well paced, good material and beautifully facilitated/instructed.
Your expertise in this field is inspiring and reassuring. Many thanks for your patience and encouragement.” Technology Supplier
“ChangeBEAT’s Consultative Selling training course has helped us to identify new sales opportunities through greater focus on understanding client business needs and how our solutions can address these needs. In addition the training has helped us to identify gaps and areas of weakness in our sales processes.” GVA Software
“ChangeBEAT brought us four things. The industry knowledge and techniques to help us efficiently to shape the programme, the execution capability backed up by their tools to rapidly produce the deliverables we needed, excellent instructors and facilitators for the training and account work, and external commentary and validation on our approach. Global Change Program Manager
“I am able to announce eleven new, large, excellent examples of services-led or services-enabled solutions, some of which led to substantial ongoing programmes of services work in major customers.
"More importantly, it marks the tipping point in our development to become a real solutions company with sales, pre-sales, finance and professional services teaming to win large programmes of work.” Enterprise Products and Solutions Executive
“ChangeBEAT’s work with HDS on key account management was outstanding! Using the new approaches and tools that they gave us, we were able to break into accounts where we had been unable to make headway at a technical level, accessing new business opportunities worth millions of dollars.” Hitachi
"ChangeBEAT runs several of our “masterclass” training courses and business growth seminars, where they help Intellect members through offering pragmatic advice based on industry best practice." Intellect
"The roll-out of the new process provided us with an excellent opportunity to combine a team building exercise with a refresher course on the relevant sales skills. ChangeBEAT ran three-day workshops for 35 people and each has been a great success." Retail Solutions Company
“We engaged ChangeBEAT to help develop a tailored sales process, a sales support system and the necessary training. We adapted and customised ChangeBEAT’s ExecKIT material incorporating our own existing procedures. We liked the fact that we were building a sales process that’s success had been proven by other IT software and services companies.
Within one month the new sales process was already showing benefits, particularly in the areas of qualification and risk planning and bid review. ChangeBEAT did a thoroughly professional job.” NSB
“ChangeBEAT are always creative and always deliver. They help us to turn our concepts into reality…and they are good people to work with!” EMC Technology Solutions EMEA
“ChangeBEAT were recommended to us as experts in the field of the commercial exploitation of IT software and services. We used them because we wanted a quick and realistic appraisal of commercial exploitation options.The report they provided was crisp, rigorous and pragmatic and gave us what we needed to resolve a complex situation.” Open University
“The new process is an important step in PMCDE’s commitment to continual improvement and moving PMCDE towards becoming a world-class mobile communications development organisation. I am excited that for the first time in PMCDE’s history we now have an on-line repository of best practice that meets the high standards of ISO 9001:2000.” Panasonic Mobile Communications Development of Europe Ltd. (PMCDE)
“ChangeBEAT is a world-class organization.” Exigen Services
"ChangeBEAT worked with Recognition’s management team to recommend and implement an action plan for improving the quality of what we deliver to our customers. The objective of the project being to increase customer satisfaction leading to greater company profits and growth.
Through their ExecKIT material they developed a “best practice” delivery support system which will enable us to continue to deliver visionary technology solutions to our customers." Recognition Systems
"The ChangeBEAT guys are very clear about their focus and it is great to see. They're feet on the ground people - know the industry, take a lot of trouble to understand their clients, have a strong set of methodologies and are not ology-fixated. Talk to them!" Schroeder Forbes
“The single most important thing ChangeBEAT brought to us was the documented best practice. Doubtless we could have created something given plenty of time and resource, but it would have taken us far too long and we may have struggled to find the right balance between being pragmatic, realistic and useful, whilst remaining consistent, controlled and scalable.
The project has been an absolute prerequisite to our (EMC Professional Services) success. We simply could not have grown in the way we have without it, and maintained customer and employee satisfaction.” EMC
“We always knew we had world beating technology, so we engaged ChangeBEAT to help us turn this into a world beating market proposition. In just two memorable days, they used their ExecKIT methodology to hone our detailed market proposition and a “go to market” sales toolkit. We held a lively, interactive workshop involving our senior management, sales and marketing, and creative people. Everyone was involved in the brainstorming and taking the all important decisions.
The results have been amazing. We knew we had fantastic technology, but ChangeBEAT helped us to really rev up the sales. A month after the workshop sales increased by £55,000 and have since grown steadily by 30% per month. Quite simply the new sales strategy works.” Tangozebra